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Employment Type: Full-Time
  • Dauphin County
Program/Department: Mental Health Outpatient Services


This is a full-time position. An Intake Specialist within Ponessa Behavioral Health will be a qualified mental health professional and will have the following roles and responsibilities.

Essential Duties and Responsibilities:

  • Conducts Intake Assessments for children, adolescents, and adults interested in outpatient therapy and psychiatric services.
  • Develops an appropriate treatment plan supporting recovery concepts by incorporating the individual’s/family’s strengths, barriers and individual needs. Documents a clear problem statement and treatment goals/objectives in an individual’s “own voice”. Formulates measurable, achievable goals and objectives, in collaboration with the individual.
  • Communicates and interacts with patients, families, and others in a caring, empathetic, and respectful manner.
  • Completes medical record documentation, document services authorizations, releases of information, case management responsibilities and other required documentation as dictated by State Licensing Regulations.
  • Assigns clients to appropriate therapist and/or psychiatrist based on availability and presenting issues.
  • Attends all mandatory and scheduled trainings, supervisions, and staff meetings. Reports to supervisor on a regular basis to insure consistency and quality of care.
  • Maintains professional boundaries and behavior, as specified by the Ponessa Behavioral Health Code of Ethics/Conduct, during interactions with all staff and clients.
  • Maintains strict confidentiality and client’s rights in accordance with Ponessa Behavioral Health Policy Procedure Manual, the Health Insurance Portability Accountability Act (HIPAA) Regulations, the Americans with Disabilities Act and the Non-Discrimination Policy.
  • Comply with all expectations and obligations regarding Mandated Reporting of Sexual and Physical Abuse, Harm to self, or Harm to others.
  • Adhere to the Child Adolescent System Services Program (CASSP) Model of service delivery which specifies the following core principles: Child centered, family Focused, Community based, Multi-System, Culturally competent, and Least restrictive/intrusive.
  • Other duties as assigned by the Outpatient Services Director.


  • A minimum of 2 years of experience delivering mental health care to children, adolescents, and adults.
  • Ability to work independently and with others to accomplish objectives as a team
  • Strong organizational and leadership skills
  • Bilingual abilities are preferred, but not required

Education: 1. A Master’s degree from an accredited University or College in the field of Psychology, Social Work, Counseling, or Human Services Field. 2. Licensed in the State of Pennsylvania to provide mental health services (LPC, LSW, LCSW, etc.)

Clearances: (Prospective employee must have the following clearances before servicing clients.) 1. PA State Child Abuse Clearance (Upon hire, before working with clients, and every year thereafter) 2. Pennsylvania State Criminal Background Check (Upon hire, before working with clients, and every year thereafter) 3. FBI Clearance

Benefits: Ponessa Behavioral Health offers a comprehensive Employee Benefit Package to eligible employees after 30 days of full-time employment. Benefits include but are not limited to medical & prescription drug coverage, dental and vision coverage, Employee Assistance Program (EAP) including mental health support, paid time off, and paid holidays. Additional benefits include clinical supervision for licensure, PTO cash out, employee anniversary recognition, paid time off increases, leave of absences, and unpaid time off. Optional benefits include life insurance, professional liability insurance, disability insurance, workers’ compensation insurance, ABLEPAY, critical illness and cancer insurance. Part-time employees are eligible to enroll in Dental, Vision, and Voluntary Benefit plans, after 30 days of part-time employment, working a minimum of 15 hours/per week. Ponessa Behavioral Health supports retirement planning through 401K & Roth IRA Retirement Savings Options with matching. Paid training, continuing education credits, and company equipment (i.e. tablets) are provided to eligible employees. Ponessa Behavioral Health provides postsecondary educational support through the Tuition Discount Program and is a Pennsylvania Loan Repayment Program (LRP) Practitioner approved site.

How to Apply for Employment

Interested applicants should submit the following documents:

  • Employment application
  • Résumé with cover letter
  • Evidence of Degree (Official Transcript and Copy of Diploma)
  • PA Criminal History Clearance (Act 34) - Follow the instructions to "Submit a New Record Check" online using a credit card
  • Pennsylvania Child Abuse History Clearance (Act 151) - If you have a legible copy of the child abuse history clearance dated January 1 or later of this year, bring it with you or go to to request your clearance online. A paper copy will be mailed to you automatically but you can also receive an emailed copy. This option is much faster than mailing in your request. The cost of this clearance is $13.00
  • FBI Criminal History - Follow the instructions, and enter service code 1KG738
  • Mandated Reporter Training Certificate

To start the application process, please email your resume, cover letter and any additional required documents that you have at this time to: or mail/fax to:
Ponessa Behavioral Health
410 N. Prince St.
Lancaster, PA 17603
(717) 735-1901

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